Dear International Customers,

At , we are delighted to share the beauty and authenticity of our Berber rugs with the world. We understand, however, that purchasing internationally can sometimes involve additional steps, particularly regarding customs fees.

What to expect if you live outside the European Union (EU)?

If you reside in Switzerland, the United Kingdom, the United States, or any other country outside the EU, customs fees may be applied to your order. These charges are determined by your country's customs laws and regulations and are your responsibility. They are not included in the purchase price on our site.

Why customs fees?

This fee covers import taxes and other duties imposed by your country for the entry of foreign goods. They vary by country and cannot be calculated in advance by, as they depend on several factors such as the type of product, its value, and the country of destination.

How do I find out about and pay these fees?

We advise you to contact your country's customs services to obtain an estimate of the applicable fees. When your order arrives, the local customs authorities or carrier will inform you of the steps to follow to pay these fees and receive your package.

Commitment of

Please be assured that we are doing everything we can to minimize these costs and make the process easier for you. Our rugs are shipped securely and tracked to your door, with all necessary documentation for efficient customs clearance.

We thank you for your understanding and are available for any questions or additional assistance. The unique experience and quality of our Berber rugs are worth that little extra effort!

For any questions, do not hesitate to contact us.